C.S.S. White-Glove
Resident Protection Shield
Total peace of mind for luxury apartment living. From 24/7 priority lockout assistance and zero-deductible key fob replacements to emergency hotel stipends, we’ve got you covered.
24/7 Lockout Concierge
Locked out of your apartment? 1-tap digital key release or on-demand certified locksmith dispatch. 100% reimbursed with zero out-of-pocket lock fees.
Key Fob Replacement
Lost your electronic building key fob or garage transponder? Get a replacement programmed and delivered to your concierge within 2 hours.
Emergency Hotel Stipend
If an unexpected plumbing or HVAC failure renders your luxury home temporarily unlivable, receive up to $250/night for a luxury boutique hotel stay.
Priority Trade Dispatch
Guaranteed expedited arrival for urgent in-unit maintenance tickets (electrical shorts, leak isolation, appliance failures).
How Your Coverage Works
We clearly separate building-sponsored coverage from direct private subscriptions so you always know your exact benefits.
Community Sponsored (Complimentary)
If you reside in a C.S.S. Partner Property (e.g. The Vue Luxury Residences), your Resident Shield coverage is 100% sponsored by your building management:
- ✓ Free 24/7 Digital Lockout Release via Concierge
- ✓ 1 Annual Lost Fob Replacement ($150 value)
- ✓ $100 Welcome Concierge Credit (AutoGift)
- ✓ Direct Yardi / RealPage Ledger Integration
Private Shield Plan ($9.99 / mo)
For residents in non-partner buildings or private condominium towers who want white-glove contingency coverage:
- ✓ 24/7 Mobile Locksmith Reimbursement
- ✓ $250/night Emergency Living Hotel Stipend
- ✓ 15% Off All C.S.S. Lifestyle Concierge Bookings
- ✓ Cancel anytime with zero annual contracts